Shipping Policy

This Shipping Policy explains how orders placed on www.bubbleme.in are processed, shipped, and delivered.
Bubble Me is operated by Derma Lush Private Limited.
GSTIN: 06AAMCD2780K1ZB

Shipping Coverage

We currently ship across serviceable pin codes in India. If your location is not serviceable, we may not be able to process the order, or delivery may take longer than usual.

Shipping Charges

• Free Shipping: On all orders above ₹499.
• Standard Shipping: A charge of ₹99 applies to orders below ₹499.
• Transparency: Any applicable shipping charges will be shown clearly at checkout before you make your payment.

Order Processing Time

Orders are usually processed within 1–2 business days after successful order confirmation.

Please Note: Processing may take longer during sale periods, public holidays, Sundays, high-order-volume periods, or due to operational delays outside our control.

Delivery Timelines

After dispatch, delivery usually takes 3–5 business days, depending on your location and courier serviceability.

Indicative delivery timelines may vary as follows:

• Metro & Tier 1 Cities: 2–5 business days
• Tier 2 Cities: 3–7 business days
• Tier 3 Cities: 4–10 business days
• Remote / North-East / J&K: Delivery may take longer depending on courier availability.

Note: These timelines are estimates only and are not guaranteed delivery commitments.

Tracking Your Order

Once your order is shipped, tracking details will be shared via Email, SMS, or WhatsApp so you can monitor your package in real-time.

Potential Delays

While we strive for timely delivery, delays may occur due to:

• Extreme weather conditions
• Courier partner internal delays
• Remote area serviceability
  
• Public holidays or operational disruptions
• Incomplete or incorrect shipping details provided by the customer

Incorrect Address & Failed Delivery

Please ensure your shipping address and phone number and other details are accurate at checkout.
If a delivery fails due to an incorrect address, customer unavailability, or repeated failed attempts, the shipment may be returned to us. Re-shipping such orders may require additional shipping charges.

Damaged or Tampered Packages

If your package appears damaged, tampered with, leaking, or opened at the time of delivery, please:

1. Take clear photos and videos of the package.

2. Contact us within 48 hours of delivery.

Marketplace Orders

This policy applies only to orders placed on www.bubbleme.in.

If you purchased Bubble Me products via Amazon, Blinkit, Nykaa, Flipkart, Purplle, or any other marketplace, the relevant platform’s shipping policy will apply.

Contact Us

For any shipping-related inquiries, please reach out to our support team:

Email: info@bubbleme.in
Phone: +91 82888 07455