Returns & Refunds Policy

This policy applies only to orders placed on www.bubbleme.in. Because Bubble Me products are personal care and wellness products, we do not accept general returns or exchanges once delivered.


Cancellation

You can cancel your order only before it is dispatched.

  • How to cancel: Email info@bubbleme.in with your Order ID and “Cancel Order” in the subject line.
  • Refunds: If a prepaid order is cancelled before dispatch, the refund will be processed to the original payment method within 5–7 business days.

Replacements

We offer a free replacement only after verification in the following cases:

  • Product damaged in transit
  • Incorrect product delivered
  • Missing item(s) in the shipment
  • Leakage, tampering, or seal issues on arrival
  • Verified manufacturing defects

Not Eligible for Return/Refund

We do not offer returns, exchanges, replacements, or refunds for:

  • Change of mind or personal preference (fragrance/texture)
  • Products opened or used after delivery (unless a quality issue is verified)
  • Wrong shipping address shared by the customer
  • Customer unavailable or order refused at the time of delivery

Reporting Window

Any issue must be reported within 48 hours of delivery. To raise a request, email info@bubbleme.in with the following:

  • Subject Line: Replacement Request – [Your Order ID]
  • Order ID
  • Clear photos of the outer package and the product
  • Unboxing video (highly recommended for faster verification)
  • A short explanation of the issue

Resolution Process

  • Verification: Claims are usually verified within 1–2 business days.
  • Outcome: If approved, a replacement will be shipped to you at no extra cost.

Refunds

Refunds are granted in rare cases and are only considered if:

A prepaid order is cancelled before dispatch.

A verified issue exists and a replacement is not possible.

  • Processing: Approved refunds are issued to the original payment method within 5–7 business days.
  • COD Orders: For Cash on Delivery orders, bank details will be requested to process the refund.

Contact Us

For cancellation, replacement, or refund support, reach out to us:

Email: info@bubbleme.in

Phone: +91 82888 07455