Frequently Asked Questions
Quick answers, no confusion.
Magnesium is a mineral your body uses for calm, sleep quality, and muscle relaxation.
Because many people feel tired, stressed, tight, or restless. Magnesium rituals are a simple way to reset.
Epsom salt is magnesium sulphate. It’s commonly used in warm water soaks.
No. Bubble Me products are wellness and self‑care rituals, not medicines.
No. A bucket/foot tub works great.
15–20 minutes is a good sweet spot.
Most people do 2–4 times a week, or whenever the body feels heavy.
Warm and comfortable. Not burning hot.
Soaks/balm = outside calming ritual. Tablets = daily inside support.
Yes. Many people like “inside + outside” magnesium as a routine.
After a meal, at a time you can stick to daily (morning or evening).
A 15–20 min warm soak at night, 2–3 times a week.
Try a warm soak in the evening + reduce screens for 30 minutes. Keep it simple.
A warm Epsom soak after training days.
Minute Mend balm + slow breathing for 2 minutes.
Yes. Think of it as support, not a perfect‑life requirement.
Most people can use these rituals, but if you’re pregnant, breastfeeding, on medication, or have a medical condition—check with your doctor.
For kids, we recommend doctor guidance first.
Trying it once, expecting magic, and stopping. This works best as a repeat ritual.
If you’re new, start with a soak: Reset Kit or a big pack (Spoil Yourself / Epsom).
A big pack bath salt for regular, all‑round relaxing soaks.
A big pack of magnesium sulphate (Epsom) for simple recovery‑style soaks.
A pack of 4 small sachets (50g each) for targeted moments.
Sachets = try and test (one‑time use). Packs = regular routine (more value per use).
Spoil Yourself = spa‑style blend. Epsom = simpler magnesium recovery soak.
Reset Kit = specific concerns in small sachets. Big packs = daily/weekly routine.
Anti‑Stress sachet (Reset Kit) for quick calm nights.
Epsom Salt (1kg pack) for muscle recovery soaks.
Any of them. Bucket/foot soak works with sachets and packs.
Yes. These are body rituals—anyone can use them.
Yes, you can layer them if you want a stronger soak.
Yes. Balm in the day, soak at night is a common combo.
Reset Kit + 1 big pack (Spoil Yourself or Epsom) + Minute Mend (optional).
Keep them tightly sealed and away from moisture.
They’re meant to feel spa‑like. If you’re fragrance‑sensitive, start with a smaller amount and patch test.
Choose products → add to cart → checkout → pay → you’ll get confirmation.
No. Guest checkout works.
Delivery time depends on your location. You’ll see updates after dispatch.
Delivery time depends on your location. You’ll see updates after dispatch.
Yes, within India.
After dispatch, you’ll get a tracking link on email/SMS.
Check spam/promotions. If still not found, contact support with your order details.
If not shipped, support may help. After dispatch, changes are usually not possible.
If it hasn’t shipped, yes—contact support ASAP.
It depends on courier service in your area. Support can guide you if possible.
Share your tracking link with support. They’ll check with the courier.
Contact support immediately. Also check with your building/security.
Send photos of the package + items to support. They’ll fix it.
Share an unboxing video/photos with support for quick resolution.
Share clear photos/videos with support as soon as possible.
You can join waitlist or ask support for restock timeline/alternative.
Use the Contact Us option on the website and share your Order ID.
Online payments and COD (if available for your location).
COD depends on your pincode/courier rules. You’ll see it at checkout if eligible.
If any fee applies, it will show clearly at checkout.
Yes, apply it at checkout.
It may be expired or not applicable on that cart. Check conditions.
Usually one code per order.
Wait 5–10 minutes, check email/SMS, then contact support with transaction details.
Share the transaction screenshot with support. It usually auto‑reverses, but support will confirm.
Refund timelines depend on the bank/payment method. Support will share the status.
If UPI is available on your checkout options, you’ll see it.
Order details are shared on email/SMS. For invoice needs, support can help.
Contact support with Order ID + transaction proof.
Most people can use them, but if you’re sensitive—do a patch test first.
Yes. Apply a tiny amount on a small skin area and wait.
No. Avoid eye area.
Stop use, rinse with water, and contact support if needed.
Stop use, rinse with water, and contact support if needed.
Yes.
Please consult your doctor before use.
If you have a medical condition or take medicines, consult your doctor.
Due to product nature, returns are usually not accepted for “changed mind” cases.
Share photos/videos quickly with support. Damage cases are handled after verification.
If it’s a verified damage/shipping issue, support will guide you.
Yes. You can gift packs/sachets and build a simple self‑care combo.
Reset Kit is the easiest gift because it covers multiple concerns.
If the website supports notes at checkout, add it there. If not, message support.
Order ID + your issue in one line + photos/videos if relevant.
Order only from the official website or official marketplace listings.
Pick your goal (Sleep/Stress/Muscle/Head comfort) → choose format (sachet vs pack) → start with 2–3 uses and then decide.